Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • All content appearing on this Web site is the property of:

    The Scotland Yard Store Ltd
    802 Magnolia Ave
    Shelbyville KY 40065

    Copyright © 1982-2017 The Scotland Yard Store Ltd. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 1982-2017 The Scotland Yard Store Ltd. All rights reserved.



  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by The Scotland Yard Store Ltd. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of The Scotland Yard Store Ltd or any third party, except as expressly granted herein.



  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. The Scotland Yard Store Ltd and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if The Scotland Yard Store Ltd believes that customer conduct violates applicable law or is harmful to the interests of The Scotland Yard Store Ltd and its subsidiaries.



  • Privacy Policy
  • The Scotland Yard Store Ltd use of personal information that you may submit to The Scotland Yard Store Ltd through this Web site is governed by the The Scotland Yard Store Ltd Privacy Policy.

    The Scotland Yard Store Ltd, does not share your personnel information with any third parties



  • Consumer Agreement
  • Rental Shipping Terms: Customers are responsible for entering correct information on all orders. Customers will be responsible for shipping fees for replacement items if the customer inputs incorrect data on orders. Extra shipping fees may apply due to location and zip code. Outfits will be shipped early and a valid signature is required upon delivery. Please have delivered to an address where someone is available to sign for the package. Please return via a prepaid, traceable method to the address shown on your invoice. Outfits are generally shipped 10 days early and are due back after 7 business days of your event. Late fees will apply if rental outfits are not returned in a timely fashion. If you are having a problem returning the outfit(s), please contact us.

    *rental outfits and rental items can only be shipped inside the U.S.A. and, or to U.S. Territories, or APO, FPO addresses.



  • Shipping & Delivery
  • At this time, The Scotland Yard Store Ltd ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, The Scotland Yard Store Ltd ships merchandise to Canada and Mexico, but not to all other international locations. The Scotland Yard Store will determine which International locations shipments will be allowed. The customer is responsible for all extra shipping and customs fees. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

    *rental outfits and rental items can only be shipped inside the U.S.A. and, or to U.S. Territories, or APO, FPO addresses.



  • International
  •  International Orders: We can ship most of our products to most countries, but there are some restrictions. Please contact us for specifics.
    Also, be aware that you will be responsible for paying all customs duties imposed by your country when your package arrives. Please contact your local postal service for more information before placing your order.

     

    Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

    Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. The Scotland Yard Store Ltd is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.



  • Return Policy
  • The Scotland Yard Store, Ltd

    Return Policy
    & Guarantee:
    We value satisfied and happy customers. If, at any time, for any reason, you are not satisfied with your purchase, please let us know, and we will do whatever we can to make it right. We will happily accept returns for exchange, credit, or a full refund (not including shipping). Sorry, but we cannot accept returns on clearance or special order merchandise. Please allow 30 days for refunds to be processed.

    Exchange Policy:  Defective items and other non custom order items in new condition may be exchanged within 30 days of the date you receive the item(s).  Please include your Name, invoice number and a note for reason you wish to exchange the item(s).  Shipping charges to and from apply. Please return to:

    The Scotland Yard Store

    Returns

    802 Magnolia Ave

    Shelbyville KY 40065

     

    Back Orders: There are sometimes unavoidable delays in restocking our most popular items. If it is important to you to receive an item right away, please contact us to determine if the item is in stock. Otherwise, we will ship back-ordered items to you as soon as we receive them.

     International Orders: We can ship most of our products to most countries, but there are some restrictions. Please contact us for specifics.
    Also, be aware that you will be responsible for paying all customs duties imposed by your country when your package arrives. Please contact your local postal service for more information before placing your order.

    Customer Service: We have a 99% customer satisfaction success rate. We apologize in advance if you happen to be the 1%. Please contact us with any problems or concerns.

     

    Contact Info:

    Phone: 502-437-5697

    Email: scotlandyard@dcr.net

    Web: www.scotyard.com



  • Store Hours
  • Customer service is available 10am to 6pm Mon-Fri, 11am-4pm Sat, Eastern Time



  • Miscellaneous
  • VOID WHERE PROHIBITED:
    Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. The Scotland Yard Store Ltd and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

    GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of The Scotland Yard Store Ltd shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

    MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and The Scotland Yard Store Ltd with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and The Scotland Yard Store Ltd with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by The Scotland Yard Store Ltd. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.